Pest Control FAQ: Booking, Inspections, Pricing and Rules

Call or text (210) 281-1064, or pick a time through our <a href="/book">online booking page</a>. Either way, the office follows up to confirm the appointment before anyone heads out. It helps to mention what you've seen, where on the property you've seen it and whether anyone in the home has a sting allergy.

The technician starts where you've noticed activity, then works outward to find what the pest is and how it's getting in. That usually means checking entry gaps, moisture, nest sites and anything stacked against the house. Before any treatment, you'll hear what was found and the options for dealing with it, in plain language.

We don't quote prices over the phone. The pest, how far the problem has spread and the size and layout of the property all change the work, so the price comes after the inspection. You'll know the price before treatment begins, and nothing starts until you agree to it.

The Texas Department of Agriculture licenses structural pest control businesses, and you can look up any company's license through <a href="https://texasagriculture.gov/Regulatory-Programs/Pesticides/Structural-Pest-Control-Service/Structural-Pest-Control-Licensing">TDA</a>. Our business license is held as Pest Trappers LLC (TPCL #0887549), for the general pest (P) and termite (T) categories. Our owner, Travis Lambert, is a Texas commercial certified applicator, license 0880981.

Sí, se habla español. Call or text (210) 281-1064 and let the office know you'd like to talk in Spanish.

Keep children and pets back, and don't spray it, hose it or knock it down, since an upset colony can sting many times. If wasps are flying in and out of a hole in a wall or the ground, don't plug it; trapped wasps may look for another way out. Note where the nest is and roughly how big, then call. Our guides to <a href="/pests/paper-wasp">paper wasps</a> and <a href="/pests/yellowjacket">yellowjackets</a> explain what you're likely dealing with.

Often you can just wait, because a resting swarm usually moves on within hours to a couple of days. In Texas, anyone paid to remove honey bees must be either a registered beekeeper or a licensed pest control professional. A beekeeper may be able to collect a swarm or colony alive where that's practical, and TAIS keeps a <a href="https://txbeeinspection.tamu.edu/bee-removal/">county list of beekeepers</a> who take these calls. If bees have moved into a wall, we can inspect and explain the options, including why the comb has to come out.

Texas puts raccoons, skunks, foxes and coyotes under a statewide rabies quarantine, and carrying one alive from place to place is against the law except for a few exempt groups (<a href="https://www.dshs.texas.gov/notifiable-conditions/zoonosis-control/laws/transport">DSHS</a>). So we don't promise to move animals. The lasting fix is exclusion: make sure the animal has left, then seal the way in. Please don't trap and move one yourself; see <a href="/wildlife-removal">wildlife removal</a> for how it works.

Yes. Our license includes the termite category, so we inspect for termites and treat them. Swarmers indoors, mud tubes on the foundation or wood that sounds hollow are all reasons to call. Tent fumigation for drywood termites is done by fumigation-licensed companies, not by us; read more on <a href="/termite-control-san-antonio">termite control in San Antonio</a>.

The office will tell you if your treatment needs prep when it confirms the time. In general, clear a path to the spots where you've seen activity, such as under sinks, along garage walls and at the attic hatch. If you can, hold off on store-bought sprays right before the inspection so the technician sees the activity as it really is. Some jobs, bed bugs in particular, need more prep, and the technician will go over it with you.

Every product label sets rules for its use, including when people and pets can go back into a treated area. Tell us about pets, aquariums, and anyone in the home with allergies or asthma before work starts. The technician will explain what the label requires for your treatment and how long to keep everyone out of treated spots.

No. Pest Trappers isn't licensed for lawn and ornamental work, so we don't spray trees, shrubs or turf. Fire ants around a home are general pest work, so mounds in the yard are something we can treat. For caterpillars or other pests feeding on trees, we can advise you and treat the house itself.

Yes. Pest Trappers is family-owned and serves both residential and commercial customers. The process is the same: an inspection first, options explained, then a price before treatment.

We're based in northwest San Antonio (78250) and cover San Antonio, Stone Oak, Helotes, Leon Springs and The Dominion, Fair Oaks Ranch, Boerne, Bulverde, New Braunfels, Schertz, Cibolo, Comfort, Kerrville, Fredericksburg, Bandera and Wimberley. We also serve Leon Valley and Alamo Ranch. See our <a href="/service-areas">service areas</a> page for each town.

Stinging insects, ants including fire ants and carpenter ants, cockroaches, spiders, scorpions, centipedes, crickets, silverfish, fleas, ticks, mosquitoes, bed bugs, rodents, termites, and raccoons, opossums and skunks. The <a href="/pests">pests we treat</a> page links a guide for each one.